Onboarding & KYC

Onboard and verify your customers who do not pass your standard eVerification or ID verification checks. Whether this is to manually check an identity document, update customer information or pre-approve qualifications.

Dynamic queues based on customers who do not pass your standard checks.

Link out to enhanced due diligence and external news and 3rd party data providers for sanctions & PEPs.

Alert Management & Transaction Monitoring

Whether for financial crime prevention such as fraud and compliance or to manage the operations behind a transaction, having an effective way to surface transactions to the right person in your team is essential.

Review transactions for fraud or any other required transaction screening that you need to carry out.

Set queues to monitor transactions for AML based on value, frequency, type and any other parameter used in your system.

Customer Success & Support

Having a single customer view for your business development and CS teams is essential. Without requiring any difficult integrations we enable a view of all your key data in one place.

Integrated customer contact center to manage, log and record calls if required by your regulator.

Integrate with your existing ticket system and see all tickets/cases related to a customer or transaction.

Application Configuration

Quickly build interface to configure application settings on a per customer / system / microservice basis.

Create configuration systems for your transactional and customer-facing applications.

Centralise configuration of multiple services in a single place with access control.

Like what you see? Get it running in your environment.

MissionKontrol is self-hosted, on premise software that should take about 10 minutes to get set-up.